# The 9 Skills Factory App

An App designed for **Lean Six Sigma Professionals** and the perfect accompaniment to Process Mastery with Lean Six Sigma 2nd Edition. Updated version 1.3 is now available with direct access to the 9 Skills Factory learning hub as well as SigmaXL and Minitab functions.

Every continuous improvement professional uses a toolkit and follows some method for achieving their improvement goals. Learning and remembering how all of these tools are used and where they fit can take years of repetition to achieve.

The purpose of this **9 Skills Factory** app is to provide you with portable access to the **processes and tools of continuous improvement** relevant to a range of problem solving contexts. It also gives customers of the 9 Skills Factory website immediate access to their user dashboards.

# A Comprehensive Toolkit for every Improvement Professional

Extracted directly from the text book – Process Mastery with Lean Six Sigma 2nd Edition – a complete set of instructions is right there in your hand.

(a) Four different contexts – leading improvement, lean projects, six sigma projects, problem solving events, (b) A guide to the steps to follow for each given context, (c) Instructions for 92 tools, and (d) Project mentoring tools for the DMAIC sequence.

# Common CI Calculators

Includes #1 Takt Time Calculator, #2 Process Sigma Calculator (Discrete / DPMO Method), #3 Process Sigma Calculator (Z Curve / Continuous Method)

# Access to the 9 Skills Factory Learning Hub

As 9 Skills Factory Learning Hub member, you get (a) direct access to the 9SF log in, enter details once, (b) One click access, (c) Train on the go, (d) Complete course quizzes / exams etc.

# Available for both **iOS **and** Android smartphone systems**.

### You’ll get **7 days free access** to the complete toolkit so you can give it a test run.

Full access is a $13.99 in-app purchase which allows us to continue to develop the functionality of the App and provide you with version updates.

Planned updates, that you’ll receive automatically, include access to quick reference videos for various tools such as SigmaXL as well as the tools of Lean and Six Sigma.

# Toolkit Contents

The **9 Skills Factory App v1.3** contains a broad array of tools for both lean six sigma professionals as well as line managers. It also includes detailed guides to the use of **SigmaXL** and **Minitab** Software Functions.

## The Lean Six Sigma Toolkit

- Voice of the Customer (VOC)
- SIPOC
- Value Steam Analysis (VSA)
- Quality Function Deployment (QFD)
- Project Briefing (Recipient Questions)
- Project Charter
- Clarify the Problem (RCA Project)
- Stakeholder Analysis
- Operating Agreement
- Phases of Team Development
- Team Alignment
- Activity Flowchart
- Cross Functional Flowchart
- IPO Worksheet
- XY Worksheet
- Data Collection Plan
- Gage R&R (Variables)
- Gage Accuracy (Bias)
- Pre-Measure (Lean Project)
- Spaghetti Diagram
- Pre-Measure (Six Sigma Project)
- Data Collection Worksheet
- Total Lead Time (Little’s Law)
- Process Cycle Efficiency (PCE)
- Process Sigma (DPMO)
- Capability Indices
- Final Yield
- Stakeholder Check-In 1 Guide
- Control Charts
- Run Charts
- Treatment of Special Cause Variation
- Takt Time Chart
- Takt Rate Chart
- Time Value Analysis
- Stratification
- Hypothesis Testing
- Eliminate Source of Variation
- Ishikawa (Fishbone) Diagram
- 5 Whys / 5 Whats
- Comparative Cause and Effect
- CE Structure Tree
- Scatter Plot
- Process Balancing
- Non Value Add Time
- Process Redesign
- Work Cell Optimisation
- Quick Changeover (SMED)
- 5S
- Generic Pull System
- Linear Regression
- Design of Experiments
- Generate Ideas through Brainstorming and Multi Voting
- Payoff Analysis
- Absolute Criteria Screen
- Weighted Criteria Ranking
- Potential Failure Analysis
- Poka Yoke (Error Proofing)
- Failure Mode and Effect Analysis (FMEA)
- Pilot Study
- Work Breakdown Structure
- Network Diagrams
- Program Evaluation Review Technique (PERT)
- Critical Path Method (CPM)
- Gantt Chart / Schedule Bar Chart
- Implementation Plan
- Project Risk Management
- Communications Plan
- Stakeholder Check-in 2 Guide
- Project Management
- Process Standardisation
- Training Plan
- Visual Controls
- Cause Effect (CE) Matrix
- Performance Monitoring Plan
- Performance Control Plan
- Performance Monitoring
- Correcting Performance Deviations
- Stakeholder Check-in 3 Guide
- PIR Meeting

## Business Improvement Leadership

- Defining CI/BI
- CI/BI Methods
- Types of Process Problems
- CI/BI Skills Development
- DMAIC
- Project Briefing (Delivery of Project to the Team Leader)
- DMAIC Mentoring Tollgate 1
- DMAIC Mentoring Tollgate 2 (Lean)
- DMAIC Mentoring Tollgate 2 (Six Sigma)
- DMAIC Mentoring Tollgate 3 (Lean)
- DMAIC Mentoring Tollgate 3 (Six Sigma)
- DMAIC Mentoring Tollgate 4
- DMAIC Mentoring Tollgate 5

## Advanced Statistical Concepts

- P Value Interpretation
- SigmaXL Software
- Minitab Software
- Measurement System Analysis and Gage R&R Terms
- Capability Indices Cp Cpk Pp Ppk
- Stratification
- Hypothesis Testing
- Control Charts and Run Charts
- Running a DOE

## Statistical Functions with SigmaXL Software

- Subsetting Data
- Descriptive Statistics
- Normality Test
- Graph – Histogram
- Graph – Boxplot
- Graph – Pareto Chart
- Graph – ANOM (Means / Normal)
- Graph – ANOM (Means / Non Normal)
- Graph – ANOM (Variances / Normal)
- Graph – ANOM (Variances / Non Normal)
- MSA Gage R&R Variables – Design
- MSA Gage R&R Variables – Analysis Report
- MSA Gage R&R Variables – Analysis Interpretation
- MSA Gage R&R Attribute Data Design
- MSA Gage R&R Attribute Data Analysis
- Capability Analysis with Cp Cpk Pp Ppk
- Box Cox Transformation
- Stability – Control Chart Default Set
- Stability – Control Chart IMR
- Stability – Control Chart Individuals with Process Capability
- Stability – Control Chart XBarR
- Stability – Control Charts for Attribute Data
- Stability – Run Chart
- Hypothesis Test – Test for Equal Variances
- Hypothesis Test – 1 Sample T
- Hypothesis Test – 2 Sample T
- Hypothesis Test – Paired T
- Hypothesis Test – One Way ANOVA
- Hypothesis Test – Two Way ANOVA
- Hypothesis Test – Chi Square
- Correlation – Scatter Plot with Fitted Line
- Correlation – Scatter Plot Matrix
- Correlation – Pearsons
- Linear Regression Modelling
- DOE – Factorial Design
- DOE – Factorial Analysis
- DOE – Process Optimisation

## Statistical Functions with Minitab Software

- Descriptive Statistics with Histogram
- Normality Testing
- Graph – Histogram
- Graph – Boxplot
- Graph – Pareto Chart
- Graph – Pie Chart
- Graph – ANOM Chart
- MSA Gage R&R for Variables
- MSA Gage R&R for Attributes
- Capability Indices Cp Cpk Pp Ppk
- Capability Six Pack Cp Cpk Pp Ppk
- Box Cox Transformation
- Stability – Control Chart Default Set
- Stability – Control Chart IMR
- Stability – Control Chart XBarR
- Stability – Control Charts for Attribute Data
- Stability – Zone Control Chart
- Stability – Adding Reference Lines to Control Charts
- Stability – Run Chart
- Hypothesis Test – Test for Equal Variances
- Hypothesis Test – 1 Sample T
- Hypothesis Test – 2 Sample T
- Hypothesis Test – Paired T
- Hypothesis Test – One Way ANOVA
- Hypothesis Test – Two Way ANOVA
- Hypothesis Test – Chi Square
- Correlation – Scatter Plot with Fitted Line
- Correlation – Scatter Plot Matrix
- Correlation – Pearsons
- Linear Regression Modelling
- DOE – Factorial Design
- DOE – Factorial Analysis
- DOE – Response Optimisation