
Asking The Right Questions in Root Cause Analysis
Many students of ‘root cause analysis’ training are taught to ask questions based on the word ‘why’. This article explains why that question might not be the best one.
Many students of ‘root cause analysis’ training are taught to ask questions based on the word ‘why’. This article explains why that question might not be the best one.
Here is a short history lesson on the origins of modern day root cause analysis.