The Benjamin Franklin effect is a psychological phenomenon that can be used for the purpose of influencing buy-in to positive organisational change such as business improvement initiatives.
It’s been said that “business improvement stifles innovation”. This article explores the reasons why this can be the case, and what you need to know to avoid the stifling of innovation.
In observing and interacting with more than 200 companies since 2001, I observed patterns across companies where business improvement struggled. There are the characteristics I observed that now tell me a business improvement initiative probably needs to be looked at or it is at risk of disappearing or being replaced with another.
Here is a short history lesson on the origins of modern day root cause analysis.
Unfortunately today many employees think Lean is actually 5S and it’s nothing more than some annoying management initiative. In reality the concept of lean is important to every person who seeks to achieve targeted outcomes without unnecessary effort and cost.