What P-Values in Statistics Mean in Plain English
An article that attempts to explain what P-Values mean in statistics in plain English without the technical jargon.
Seven Signs That Tell Me Your Improvement Strategy Needs Rethinking
In observing and interacting with more than 200 companies since 2001, I observed patterns across companies where business improvement struggled. There are the characteristics I observed that now tell me a business improvement initiative probably needs to be looked at or it is at risk of disappearing or being replaced with another.
Why Organisational Behaviour Change Does Not Always Stick
When organisational change is dependent on a human behaviour shift, and the persons involved can choose to not engage in the new behaviour, the real test of change leadership begins.
Asking The Right Questions in Root Cause Analysis
Many students of ‘root cause analysis’ training are taught to ask questions based on the word ‘why’. This article explains why that question might not be the best one.
The Power of Communication in Crisis: Lessons from Exxon Valdez and Others
Effective communication during a crisis can make or break a company’s reputation and future success. Some companies excel at this, while others fail. This article explores examples of both good and bad and dissects the key differences between them.